Plandr service portal

IDD-PARTS introduces: PLANDR!

The technical side of maintenance and repair works on industrial doors is most of the time no challenge for small specialized companies. The real challenge is in running an efficient and structural admin and organization of after-sales service. This challenge grows with the number of doors in the portfolio. PLANDR is a new online door organizer. A platform offering solutions for companies involved in after-sales repair and maintenance for industrial doors and docking systems.

The end user of the door is looking for “hasslefree” maintenance and repair service, equal to what is offered to him by major door- and maintenance companies. Preventing “down-time” of his door and with that of his logistic process is a top priority.
This implies:

• Planning of structural maintenance on doors.
• Clear reporting and invoicing of “work done”.
• Monitoring the life span of wear and- tear parts like springs, seals and lifting cables in order to offer preventive replacement when needed.
• 24/7/365 rapid response action when the door is malfunctioning or damaged.

This can be a challenge for smaller installing and repairing companies. That is why IDD-Parts now offers this new service: PLANDR! IDD-PARTS offers through this PLANDR platform her customers the opportunity to manage all of the above properly.

PLANDR is an online platform, on www.plandr.eu, where you can:

• sign in as a customer
• enter all your installed doors in a database
• give each door a clear identification:
  • door code and scannable barcode
  • door dimensions, brand, panel, automation, etc.
  • door location and owner details
  • other features and details
• get access to a clear agenda for planning all maintenance visits.
• use standard online inspection reports per door with pictures and notes.
• simply report to your customer, including details and pictures of the work done.
• easily make order lists for direct purchasing of parts in the webshop of IDD-parts.
• quickly order parts in the web shop of IDD-Parts.
• find a wide range of technical manuals and easy templates for maintenance contracts.

PLANDR is available as online portal, responsive for desk-top, laptop, tablet and smart phone. You can access your PLANDR door database from anywhere at any time.

In short, with PLANDR you have an easy and simple opportunity to structure and organize your after-sales service business. This increases your opportunity to be taken seriously by larger end-users of industrial doors and docking systems. Your after-sales turnover will grow because now your visits will be better planned and more efficient.

PLANDR is free of charge for regular and loyal IDD-Parts customers. This is a chance of growing our mutual after-sales business, together!
Find more information and a clear video on PLANDR on our new website: www.plandr.eu. You can sign in a new user or request for a customer login.